● Our company will arrange technical engineers to be responsible for the after -sales service of your units, and timely maintain or repair the equipment and solve problems in the product operation process in a timely manner.
● Our company implements 7 × 24 hours uninterrupted technical services. At any time, it is necessary to get a problem of reporting calls or technical questions or equipment failure at any time. When the customer phone calls will be answered within five minutes and provides solutions.
● There is a resident repair service agency, a fixed place, a complete after -sales service system and a technical team, and rich experience in after -sales service.
● If you cannot solve the on -site processing, ensure that you will rush to the scene within the "drive+1 hour". If it cannot be resolved immediately, our company will provide free new table for users to use it until it is repaired and returned.
Provide 24 -hour service throughout the day
Provide users with convenience, fast, accurate, reliable support
Tel: 0513-85083888
Supervision Tel: 0513-85891768/0513-85089933
Establish a customer file and designate a special person to be responsible for customer service
Regularly return to customers -a return visit to the customer every quarter, understand the problems in use from the customer, and solve the problem in time
On -site return content includes: (1) user satisfaction survey, (2) on -site modification errors, (3) collecting user opinions
